Agent benchmarks should be grounded in how real people actually interact. This often requires user simulation, but current models often lack fidelity.
After months of development, our research team has published CUE, a simulator that outperforms state-of-the-art approaches on fidelity and its ability to reproduce outcomes with real users.
We’ve released the research, code, and trained embedding model openly for researchers to build better multi-turn benchmarks!
⚠️ User simulators are increasingly used to evaluate AI agents in multi-turn interaction. But we find that looking like real users ≠ reproducing real evaluation outcomes.
📢 We introduce Calibrated User Embeddings (CUE) to bridge this gap across LLM simulators.
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