Replying to @SW_Help
@SW_help can I get home from Guildford rather than get driven round the bend by constant audio messages & our guard apparently is in Waterloo but there’s empty trains at Guildford. Are you going to provide a service today?!
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I was already on the 16.28 as SWR can’t organise themselves in disruption as usual, surburban services get shafted over mainline. Luckily a guard who was supposed to be on an earlier service that got cancelled stepped in to cover but FAR too many automated announcements, why?
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Replying to @SW_Help
@SW_help why are you cancelling loads of stopping services? Couldn’t get the 16.33 Wok stopper, 16.34 delayed and now running fast 18 mins and now you make sure the 16.27 will go ahead from Surbiton so a 20+ min wait at Surbiton in this heat. Real sensible
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Delayed by 19 min then another 21 mins as you hate any stations between SUR & WAT b’cos getting trains to WAT is more important compared to pass using stations between. The 17.27 should have been held back. So 40+ mins nearly double my journey for a few quid in this heat lucky me
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Replying to @SW_Help
@SW_help can passengers from Wimbledon who need to use services via platform 8 circulate via Clapham junction as your alternatives are inadequate for my destination
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Guildford
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Trains aren’t running from there and now on train direction of Waterloo, can we go from Waterloo now?
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Replying to @SW_Help
@SW_help just love the train slowing down for no apparent reason every time we pass Worplesdon on the way towards Woking. Never used to happen until recently. Some of us have connections to make, the train was already late but let the train crawl along and let us miss it. Clever
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Was on this one was running 5 minutes late supposed to arrive at 16.31 but through further delaying it another 3 minutes for no apparent reason. Easily over 30 passengers end up missing the train for what exactly? As it was still going to make it up until Worplesdon
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Replying to @SW_Help
@SW_help you are kidding a 3 min delay warrants missing stops out?
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If it can come through the platform then it could have stopped! Just massaging the figures as usual
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@SW_help not delivering the service I pay several thousand pounds for. That train was THREE minutes late came through the EXACT SAME platform and it’s getting to Guildford ON TIME. Just don’t want to bother with Wimbledon! Disgusting attitude towards paying passengers
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Replying to @SW_Help
@SW_help this is your timetable isn’t it? Why are you unable to run trains to ALL stations, why do you not deliver what customers PAY for?
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17.09 GLD to WAT. Inbound train frequently late so my journey gets messed up by you skipping & this line it’s too frequent an occurrence! Am fed up of it! Stupid timetable that has a 7 minute turn around start the inbound earlier if you can’t manage to run on time.
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Replying to @TfL
@tfl is it possible to get a bus that goes from A to B without idling it’s engines polluting the atmosphere & wasting everyone’s time please? We are stopped at a bus stop for the fun of it. Get a move on
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@TfL bus driver blaming roadworks seeming it’s a 219 and at least TWO 131’s went past us that is lies. He just didn’t want to move the bus
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Replying to @SW_Help
@SW_help I don’t understand the logic that the train that makes up the 17.34 Wat via Cobham arrives at Guildford before the one that makes up the 17.09 which is often late arriving then late leaving. Shouldn’t it be the other way around if you can’t manage to keep them on time?
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@SW_help and subsequently its running from Surbiton to Waterloo fast for your incompetence in planning & running them on time.
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Replying to @SW_Help
@SW_help STILL got 455 trains with NO air con and now we only have HALF a train now, when is the Cobham line getting any Arterios? Doesn’t seem important enough to get any as it doesn’t have a racecourse/castle/palace on the line so we will probably be last to get them.
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Not an answer that’s a cop out! When is what I asked! And not quick enough! Try travelling on your 455s in this weather! Tourist places are the only places you seem to want the Arterios on just not interested in the rest of us are you?
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Replying to @SW_Help
@SW_help Wimbledon skipped again! This train is already late by over 45 minutes the trains are all cancelled or delayed for another hour from Guildford but skip stations. I got to wait half an hour for another train at Surbiton? That’s an absolute joke! You aren’t sorry btw
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@SW_help you really do not care about passengers who pay you to travel between Surbiton & Waterloo. You need to give proper alternatives than how you treat these passengers. Oh they just don’t matter it’s disgusting that SWRs attitude is let’s leave them stranded at Surbiton!
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Replying to @SW_Help
@SW_Help So there’s clearly problems on the network but because I am travelling towards London you can’t be bothered to actually tell paying customers about because we are not a priority yet we pay the same fares regardless of the direction of travel. Treat us the same
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Too late that’s the point. If I was travelling away from London rather than to London the issue would have been posted to here but as I wasn’t it has not. I pay the same money as them yet treated second class by SWR
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Replying to @SW_Help
@SW_help Why is Wimbledon always getting skipped there’s a train that sits on platform 1 at GLD for ages and it’s mine that always skips - bad management of trains this is for a train to be turning round so quickly and 1 sat there ages sort this out. What’s the problem this time?
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17.09 if it’s arriving at 17.02 and leaving 17.09 this is not enough time clearly to allow for turn around, that train needs to get in earlier. Cant keep making it leave later from GLD seeming all others are 04 past the hour. Fed up of being late in favour of WAT passengers
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Replying to @SW_Help
@SW_Help Hello any help for the people abandoned at Effingham Junction? Replacement transport? Actual solid information? I don’t want to be left here for hours…
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Well your revenue inspectors were more helpful, sent everyone to SUR to go that way instead & there now in the time you took to reply. If they can get the info then you can put it out. Buses are no good to anyone at EFF as they don’t turn up. SWR needs better contingency plans
Replying to @TfL
@TfL where are the school buses in SW London? Buses over your stated capacity as you haven’t bothered. Still in a pandemic remember, seems you have forgotten again? Public safety not a priority these days?
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Clearly have not bothered reading my tweet, not paying attention! There were NO SCHOOL buses so wow fill in a form! If this the level of attention paid what’s filling in a form going to do? This is an advertised service either you came up with. It is NOT safe
This means we have to cycle through disembarking passengers and pedestrians who are rightly confused as to the layout. This stretch of road was perilous enough but now it is plainly hazardous. Has anyone on your development teams actually cycled on them?
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@tflbusalerts can you stop Merton garage blocking the road directly outside with parked buses AND out going buses from the garage please! It is stopping buses with passengers from getting through!
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Come on this is unacceptable by Merton Garage as if we don’t have enough delays already in the area I’ve nearly missed my trains this morning because of this persistent selfish behaviour! It needs to stop!