Official Twitter support page for @Audacy
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Hi Tim, we're sorry you're experiencing an issue with the Audacy app. Please DM us or email us at support@audacy.com - we'd like to look into this further. Thank you!
Hi,
We completely understand and want to get this sorted for you. Please share the exact issue you're running into via DM or at support@audacy.com so we can investigate and help you out.
Thank you
Hello, thanks for your patience. You should now be able to resume listening to this station on Audacy. Please let us know if we can assist with anything else!
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Hi Adam, thanks for letting us know that you are unable to access the app's For You page. We're currently unable to replicate this issue - are you still experiencing this issue as of this morning? Please reach out to support@audacy.com if further assistance is still needed.
Hi Jermaine, could you please let us know which station you are referring to, so that we can take a closer look? Thanks!
Hello, thanks for letting us know that Sunny Christmas is currently silent. We have reached out to the station owners to make them aware. Thanks for your patience.
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Hi,
We can confirm that WFAN is back on its regular content. If you are still experiencing any issues, please try switching to a different station and back, or relaunching the app. For further assistance, please email us at support@audacy.com or DM us referencing #350383.
Hi! We checked the stream and regular programming is currently playing. If you're still hearing the game, try closing and reopening the app to refresh it. If you have any further issues please write back to us at support@audacy.com so we can help!
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Hi Steve, thanks for reaching out about 95.7 The Spot. The Spot is still available over-the-air via HD Radio at 95.7 KIKK-HD3. You can also stream 95.7 The Spot on Audacy here: go.audacy.com/957thespot/lis…
Thank you for your continued listening.
Thanks for reporting this, Dean. Will you please let us know how you’re listening to 94.9 HD3—through the Audacy app, website, or another radio device?
Hi! Thank you for reaching out about the looping commercials on Alexa. We want to investigate this further. Please write to us at support@audacy.com or DM us with reference #348380 and include the station/ad name. We're here to help.
Hey, to ensure fans never miss a moment, we use WFAN2 to broadcast live games when there are multiple local events happening at once! Learn more about accessing both streams: audacy.com/wfan/sports/how-t…
If you need further assistance, please reach out to us at support@audacy.com
Hi, Thanks for bringing this to our attention! The WFAN stream is now back to its regular programming. If you have any further questions, please contact support@audacy.com and reference ticket #346456.
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@MachDraught We truly appreciate you tuning in and sharing your honest feedback with us. Your perspective is very important. To ensure your thoughts reach the station's management directly, please share them through the WFAN Contact Us Page (audacy.com/wfan/contact-us). Thanks!
Hi, Thanks for confirming the station details (96.5 The Fan). To help us investigate this ad-looping experience, please reach out to us via email at support@audacy.com or send us a Direct Message (DM) on Twitter/X referencing ticket number 340287 so we can take a closer look.
Hello,
Thank you for reaching out to us about the ads interrupting the station. Please reach out to us at support@audacy.com or DM us referencing 340287 with the station name you are facing this on. Our team is here to help.
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Hello, thank you for reaching out. We're sorry to hear you're having trouble with the Audacy app. Please DM us or email us at support@audacy.com with Reference #335557 so we may look into this further for you. Thank you.
Hi, Kenn. We've been unable to contact J-Pop Radio to resolve the issue, and we've removed the station from Audacy. To browser available Pop stations, please visit audacy.com/music/pop-62ca0. If you have any further questions, please contact us at support@audacy.com.
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