It’s hilarious watching some of you get your panties in a bunch over this….People think "just let us pick up our orders at PSA" is as simple as putting a folding table in the lobby. From an operator standpoint, turning a closed vault into a public retail counter is an absolute nightmare: The "follow-home" target: Right now, thieves have to figure out which FedEx truck has cards. Open a pickup door, and every single person walking out to their car with a PSA box or Pelican case is a guaranteed target. Crews just sit in the parking lot and follow you to a red light. The first time a collector gets robbed at gunpoint in PSA's parking lot, who gets sued? You're letting people case the building: High-security vaults stay secure because the public never gets inside. Once you open a lobby, anyone can watch shift changes, camera blind spots, door buzzers, and how product moves from the back to the front. The counter inspection bottleneck: Are you counting and inspecting 100 slabs at the window before you sign? If yes, every 10-minute pickup turns into a 45-minute lobby backup (plus people arguing over grades with the clerk). If you don't open it there and get home to find a cracked slab or missing card, it's your word against theirs with zero carrier insurance. Staging + no-shows: Shipping runs on batch pallets on PSA's schedule. Will-call means pulling millions of dollars in orders out of the vault and holding them in a front room waiting on customers who show up 3 hours late because of SoCal or NJ traffic. Vault insurance: Policies for facilities holding hundreds of millions in collectibles have strict rules against public access. Letting random foot traffic in the building either voids the policy or sends premiums to the moon. There's a reason PSA only does drop-offs at controlled events or dedicated partner shops. I hope they figure out something, but you noobs acting like it’s elementary are just uniformed.

Same card. Same grading company. THREE grades apart. I submitted a 1970 Topps Hank Aaron to @PSAcard. It came back a PSA 5. I cracked open the slab, resubmitted the EXACT SAME CARD, and it came back a PSA 8. That's a $600-$700 difference in market value. I have photos of both slabs and video of the crack-out. So here's my question for PSA: How do you plan to compensate me for the cost of the original grading, not to mention the expense of having to resubmit a card that apparently wasn't graded correctly the first time? And more importantly, if the same card can receive a 5 and an 8, how can collectors trust the grades they're paying PSA to assign? At what point does card grading become indistinguishable from throwing darts at a dartboard? @rhoge @darrenrovell @cllctMedia @CardPurchaser @NotTheFakeJordy @gurucollects

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Completely understand the fire PSA is under for the FedEx truck theft. But the biggest threats don't lie with PSA. They lie with inside jobs and third party carriers. The biggest threat of your cards going missing happens when you insure a package for $50K and leave the shipper. The simple name PSA or Collectors in the address box is the threat. There must be a change and it must be today. PSA and a a preferred carrier must work on additional security measures and finally offer the right insurance for transit within the collectibles market.