Greetings
@moniepointng , why is my brother’s ₦6,528,000 business payment still being withheld despite multiple calls, messages, and the submission of all requested documents?????
My brother runs a poultry business supplying eggs and chickens. This is money from a business transaction, yet after contacting your customer service over multiple times, all he keeps hearing is “it has been escalated.”
No resolution. No clear timeline. No meaningful update.
Meanwhile, his business is suffering, and his customers are getting frustrated.
You cannot keep someone’s business funds tied up indefinitely while offering nothing but repeated promises of escalation.
Attached is screen recording for context.
@moniepointng please investigate this urgently, and release his funds without further unnecessary delay.
Small businesses cannot afford to have their operations crippled by this kind of uncertainty. We need a resolution, not another escalation.
@moniepoint