Straight into my veins

We are entering dark uncertain times in the freight market. Crackdown on non-domiciled cdls will not be quick enough to save many small to medium sized fleets. The losses will continue until the pendulum swings.

13 year old me is so pissed off

Major recession incoming. Main Street is struggling while S&P is at ATH. Wall Street cannot be a barometer for the overall economy. Manufacturing and construction are in a recession, while inflation continues to rear its ugly head. I don’t see this ending well.

At the start, you’re gonna have to compete on price. That’s how most brokers get their foot in the door. But if price is the only thing you bring, you’ve already lost. There is ALWAYS someone cheaper. The real danger isn’t price-driven freight, it’s being anonymous. If you’re just one of 50 names on a board with no direct line to the customer, you’re next to get cut. Build the relationship, gain trust, grow the account. -stop relying on email only. Get them on the phone, ask questions, shut up and listen. -stop talking about yourself. Ask pointed questions that may uncover opportunities. “Have the tariffs affected your import volume?” Instead of “do you have any drayage we can look at?” -be different from other brokers. Be top of mind, not annoying. Be honest “you’re getting a great deal on that lane, don’t change a thing” This will start to position you as a partner instead of a vendor

Communicating FAST was hammered into my skull early on. Always assumed I would be the fastest and could never rely on someone to keep pace. Absolute unlock mode when you find people who surpass your speed and have teammates jumping on customer requests at breakneck speed. Sense of urgency and a bias for action and we can figure out the rest. "Working on this now" vs. "Hello sir/madam, we'd gladly take this request and complete it when it suits you best" Gamechanger

Freight feels like it’s moving through molasses right now. Everyone I’ve talked to says the same; waiting (hoping) for fall to bring some life back. Everyone sees the pattern: brokers cutting staff, carriers running for below market and doors closing. It’s a cold, dark stretch for a lot of folks. MUST KEEP PUSHING

Nothing beats a face-to-face interaction. The authenticity is lost when it’s just another teams call filled with faceless souls on your monitor. WFH has improved business in many ways, but getting out from behind the screen and interacting in person is unmatched. I do my best to shorten the trip to 1-2 nights and sometimes bring the family along. Day trips are worth it and you’ll never regret meeting that client or prospect even if it doesn’t pan out. Take the trip, make the effort, build trust.

Working harder for less $$ Revenue up/load count up, profit flat Nowhere to hide for logistics companies as rates stay flat, costs increase, and shippers look to cut costs more than ever. We are adding accounts, customer concentration diverse, and we're fighting for every buck! Interested if this is industry specific or if anyone else is feeling the same? My message to our team- stay aggressive, maximize profit, and never sacrifice an ounce of service.

Just dropped off a case of Busch light to my tenants for doing me a favor Homage to @StudentRentPro

DOT blitz week

Brilliant

“Tax on unrealized capital gains” Might as well stop reading Braindead behavior

Concerning for a leading indicator No where to hide for carriers and brokers alike

Your kids will never care about those late nights at the office

Just paid $11 for a latte at a holiday inn AMA

This tweet has improved my life dramatically The memo shared every Monday with our team has allowed us to grow, stay aligned, and create conversations to improve our processes. I open up Word every Sunday night and spend 20 minutes writing for the week ahead.

Set up a dozen throughout SEC tailgates Charge per trip or sell a “season pass” Put a mini split in each one Profit