Author, Instructor, Designer, Bassist. Head of Customer Experience at MURAL.co

Jersey City, NJ
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The Jobs to Be Done Playbook by @JimKalbach compiles techniques from across the field in one simple, practical reference that will help you get started working with JTBD right away. rfld.me/32iH2J0?utm_campaign…
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Jim Kalbach retweeted
1. @JimKalbach of @Mural recommends that leaders take a beat to design their organization’s “rhythm of collaboration.” To start, ask yourself: How frequently does a given team need to meet? How often do all-hands meetings really need to take place?
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So cool to be back on a team with Laila and Mark!
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