NYT Bestselling eBay/Tech Author (1M+ sold) • Android, Social Media, Host X #CustServ chat • 2000+ episodes 🎧 #TechRadio – All networks • Geek out 🚀

Los Angeles
🎁Great Gift for your Android friends! My 📲 "Android Smartphones For Seniors For Dummies" 📖 is not just for seniors - it's for for anyone who wants to learn the tech without the ✨ fluff! My publisher, @ForDummies, used larger-print type and full-color images to make learning more fun! buff.ly/3VDMiWo
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🚗 A Tesla flying car? 🍎 Apple’s new iPhone Duo sells out. 🛰️ Starlink Mini deals worth a look. Plus: Would you pay to attend a stranger’s wedding? Is the Shop app worth the privacy trade-off? And what happens to your Apple & Google accounts when you’re gone? 📺 Plus, what’s topping streaming! 🎧 New #techradio episode on ALL your favorite networks: tech, privacy & the digital life
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Chrome Had Two October Updates in one day that fixes 37 security flaws, including seven critical bugs ⚠️ If the second rollout hasn't reached you, manually updating is easy. Open About Google Chrome from Chrome’s settings or Help menu. Chrome checks for updates. If one is available, click Relaunch to apply it.
You had one Chrome update this month, yes. But what about second update? malwarebytes.com/blog/bugs/2…
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“Start small, think big. Don’t worry about too many things at once. Take a handful of simple things to begin with, and then progress to more complex ones. Think about not just tomorrow, but the future. Put a ding in the universe.” — Steve Jobs #ThinkBIGSundayWithMarsha
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Ranked: The Top 10 Cars Driven by Each Generation 🚗 This visualization ranks the 10 most-driven vehicle models among Gen Z, millennials, Gen X, and baby boomers in the United States. 🚗 The data comes from more than 58 million auto insurance rates quoted across all 50 states and Washington, D.C.
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Marsha Collier retweeted
Life is teamwork. Never, never forget that. No one is too good, and no one is too little. Get someone to smile today.
Johnny Depp lleva años visitando hospitales como Jack Sparrow para sorprender y hacer felices a niños con enfermedades graves. LEYENDA dentro y fuera de la pantalla. Y Stephen Graham es otro tipazo.
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Marsha Collier retweeted
Please report ugly or misleading ads to 𝕏 @Ads
Going forward, all advertising on 𝕏 will be subject to a reasonable esthetic standard. Advertisers who post ads that are ugly, shrill, strident or overstate claims about their product will be barred from advertising.
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Did you tune in to Elmo and Abby’s Great Elephant Adventure last night? If you missed it, the Sesame Street duo visited our Nairobi Nursery to meet Elmo’s adopted elephant! It was a joy and an honour to welcome Elmo and Abby and share a little of our world in the rescue and rehabilitation of orphaned elephants with them. You can watch the full episode here: sheldrickwildlifetrust.org/n… Photo © 2026 Sesame Workshop
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Brands’ Top Marketing Measurement Priorities: They are relying on platform-native reporting but need help with unified measurement to optimize cross-channel spend. 👉 Confidence in measurement of individual marketing channels may be related to the approaches that brands are taking. The most common is to rely on platform-native reporting, such as Meta Ads Manager, as reported by 93% of respondents.
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"eBay on X" has a nice ring to it. Powered by @XMoney (already in place). Sellers are vetted by verification and an existing group of new MAU buyers already here on X.
Replying to @elonmusk
Ryan Cohen is trying to buy eBay. eBay fell seriously behind when Amazon had its hyper growth days during and after the PayPal split. Maybe go throw some weight behind the $GME bid to get eBay? They are talking to private investors and SWFs.
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It's the perfect road to @ElonMusk's "Everything App."
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This is going to be good. A must!
🔥2 B*tches from Texas🔥 New podcast coming soon! Guess who our guest is... Hint: FREEDOM! 🎧 When you subscribe, a little b*tch gets her wings🩷wherever you get your podcasts! piped.video/@2bitchesfromtex… open.spotify.com/show/1O3RKk… #2bitchesfromtexas #podcast
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Marsha Collier retweeted
A major milestone in the history of U.S. wireless communications and a useful reminder of how far we've come in the years since.
OTD in 1983, a phone call to New York was made from a car parked near Chicago's Soldier Field. Ameritech Mobile had introduced America's first commercial cellular service. New cellphones cost $3,000 and the service cost $50/month, plus 40¢/min for calls placed between 7 AM-7 PM.
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This seems impossible. How can a city operate like this?
🤯 This 👇 is a REAL sign posted by @MayorOfLA @KarenBassLA @LADWP in Pacific Palisades — you know, the town their burned down because they didn’t have water in the fire reservoir. Now, with the WATER MAIN broken too, there’s no water to drink/bathe OR fight fires, so they’re asking people to “Take 5 minute showers.” This is one of the most heavily taxed places on earth yet it has the infrastructure of Mogadishu Somalia. Failed leadership. Failed state. Failed city.
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Follow along with the #custserv hashtag. You may have missed some great customer service, (and #CX) advice. Why not join the next chat and give your opinion? We will be here on October 27 at 6p PT/9p ET. Thanks to @socialmediasass @Maewmb @GregOrtbach @jeffsheehan for the support.

ALT Customer Service Manager GIF by Ryn Dean

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Marsha Collier retweeted
Q10 | #custserv What is the biggest favor or add-on you—as a customer—have ever received?
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Depends on the request (or demand). #custserv
Q9 | #custserv Should a business always fulfill a customer request, no matter what?
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Q9 | #custserv Should a business always fulfill a customer request, no matter what?
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Marsha Collier retweeted
Q8 | #custserv When you fulfill a special request, do you consider how other customers would feel if they found out?
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Q7 | #custserv When receiving a special request, do you ask yourself, “What if every customer asked for this?” Does that consideration come into it?
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Not for me. How about you? #custserv
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