The local authority for the city of Norwich. This page is monitored between 9am and 5pm, Monday to Friday.
Norwich, Norfolk, UK
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If you rent your home, let a property or live near a privately rented home in Norwich? We’d like to hear from you.
We’re consulting on two property licensing proposals aimed at making privately rented homes safer and better managed.
You can find more information on our website and take part in the survey.
norwich.gov.uk/news/2026/hav…
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We're making a change to our festive switch-on plans.
Please see the statement on our website for full details at bit.ly/festive-switch-on
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Our phones are now back to normal, thank you for your patience whilst we resolved the issues affecting them.
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We've got the perfect Halloween plans for you tomorrow - head to Cow Tower at 1pm and you will be able to watch Norwich folk duo Lassie perform from canoes as they travel along the river. Follow the music for a finale performance with The Common Lot Choir, bringing everyone together to celebrate music, place and community!
See more info at norwich.gov.uk/events/folk-w…🎵
ALT Cow Tower, Norwich
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Find out how we’re performing as your landlord, what tenants have told us, and how your feedback is helping to improve housing services.
norwich.gov.uk/housing-and-c…
ALT People outside their homes - an illustration
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Come and see the finale to 'Where the River Meets Us', our new festival celebrating Norwich's rivers!
Hear live folk music in a completely new way. Norwich folk duo Lassie perform from canoes as they travel along the river, while the audience follows on a guided riverside walk, with the music drifting across the water.
ALT People enjoying the river done as an illustration with the text 'Where the river meets us. Folk on the water. Sat 31 Oct 1pm from Cow Tower' and a circle that has the word free in it.
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As promised, here’s the latest on renovation work at St Bartholomew’s Tower.
In this short video, Cameron from our contractor’s team explains the care and attention to detail going into preserving the tower’s original appearance.
#NorwichHistory #NorwichHeritage
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Check out our latest video on the council’s seven missons and how we’re working to make a greener Norwich.
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Thank you for your patience while our website was temporarily unavailable.
We took it offline as a precaution following a national security alert about software used to run websites.
We have taken all the recommended steps, including applying security updates, to protect our website against the identified vulnerabilities.
Our website is now available again.
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🐭📖 Riverbank Storytelling is coming to Where the River Meets Us - our new free river festival!
Join us at Wensum Park on Wednesday 28 October, 11am-12pm for a free interactive storytelling adventure for children aged 4-8. Children can meet the Wensum Rat Riders and see if they could be recruited as a Junior Rat Rider, before creating their own river creature inspired by the river's wildlife, myths and mysteries.
Looking for a quieter experience? We're also offering a special low sensory storytelling session on Monday 26 October at The Lions' Den River with limited places available. Booking is required for this session.
🎟️ Free to attend: norwich.gov.uk/events/riverb…
ALT Two women riding fake rats while wearing colourfull outfits in a parade
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Your rights, your home, your feedback – explore the latest issue of TLC, our tenants’ and leaseholders’ community magazine.
Inside, you’ll find updates on renters’ rights, news about our home improvement programmes and examples of how we’ve listened to tenants and taken action.
Read the digital edition bit.ly/AutumnTLC
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Half-term plans sorted! Our new festival 'Where the River Meets Us' arrives in our fine city this autumn.
Mon 26 - Sat 31 October: from wildlife walks and riverside photography to storytelling, music, film, creative workshops and community activities, the free festival offers plenty of ways to explore Norwich’s rivers.
See all the events at norwich.gov.uk/where-river-m… 🍂
ALT A colourful illustration of people enjoying time by and on a river, with river animals nearby. The text says 'Where the River Meets Us. A festival celebrating Norwich's rivers Mnday 26 to Saturday 31 October 2026. Free'
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A new chapter for two of Norwich’s historic towers 🏛️
Work has started to restore St Bartholomew’s and St Benedict’s towers, helping protect these listed landmarks for future generations.
Watch Councillor Josh Worley-Smith explain the renovation work and what it means for the city’s heritage.
#Norwich #NorwichHeritage
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It’s just 10 days to go until the consultation on the latest proposals on the future of City Hall closes.
Head to gettalking.norwich.gov.uk/ci… to have your say.
If you would like to take a more in-depth look at the proposals, check out the consultation boards on display in the Customer Centre at City Hall.
ALT An example image of people enjoying a cafe
ALT People working in a shared workspace
ALT People watching a presentation in an open plan living room
ALT A refurbished entry to City Hall
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Registration is open for Switch Together, formerly known as Solar Together. ☀️
We have partnered with Switch Together to help residents access affordable, trusted solar panels, battery storage, and EV charging through a group-buying scheme.
Joining the scheme means:
✅ Lower costs through group buying
✅ Vetted installers
✅ Expert support every step of the way
Make the switch to cleaner, greener living today.
🔗 Register today:
bit.ly/SwitchTogetherSolarNo…
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On Saturday 15 August, from 7:30am, there will be exploratory drilling in front of City Hall for a new accessible ramp. The work is likely to be noisy but will not affect access to City Hall.
The work is due to finish on Sunday. Further accessibility work to City Hall will start next month.
ALT Norwich city hall clocktower on a bright day
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Due to the current weather, we've activated our severe weather emergency protocol (SWEP) from 8am Thursday 13 August until 8am Saturday 15 August.
For more information, please see bit.ly/4wYNynE
ALT A sunset and a warning sign with the text 'Our severe weather emergency protocool (SWEP) is now active. Please see our website for details'.
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Cllr Lucy Galvin, leader of Norwich City Council, visited the River Wensum this afternoon to see first-hand the work under way following the recent deaths of fish in the river.
Our colleagues at Norwich City Services Ltd (NCSL) are assissting the Environment Agency, Broads Authority and Anglian Water with the clean-up operation, and good progress is being made.
Any further reports about dying or struggling fish should be reported to the Environment Agency on 0800 807060.
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We understand residents’ deep concerns after dead fish begun appearing along stretches of the River Wensum close to Cow Tower in recent days.
“Following earlier action from Anglian Water to remove some of the dead fish from the river, the city council is assisting them with their efforts, along with help from colleagues at the Broads Authority.
“Any further reports about dying or struggling fish should be reported to the Environment Agency on 0800 807060”.
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