Got questions or concerns about any of your OnePlus products? We're here to help with helpful tips and support for all of our products and services.
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Running the sound game #OnePlusBudsPro3
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It's hot out there. ☀️
Stay cool with the #OnePlusNord4
oneplus.com/oneplus-nord-4
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Your favorite OnePlus community space recently got upgraded. 🙌
Introducing Moment and Articles, visit community.oneplus.com to try it out!
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Avail exclusive OnePlus Protection Plan benefits this Diwali and get up to 20% discount with your purchase.
Find out more: bit.ly/3mxHBei
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Here's a quick guide on how you can enable and share call recordings with your OnePlus Nord 2 ⏺️
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Calling Nord 2 Gamers! Here's how to manually download the Games app from the Play Store. 👾
Just in case: bit.ly/3BVkEI3
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Transform your lock screen wallpaper to a sketch with Canvas AOD. Follow the steps below and show off your cool sketches in the comments 👇
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Explore new landscapes🎒
Host a study group 📝
Meditate 🧘
Or simply have an uninterrupted meaningful moment 🥳
Do all of this, and more, with Zen Mode's new Zen group function. Grab a friend and give it a try!
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Learn how can always have the most important information without having to pick up your phone with Ambient Display. ♥️
Share your favorite OnePlus AOD design in the comments below.
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What's your thing? Dark Mode after sunset 🌄or Dark Mode when the time is right⌚?
Here's how you get OxygenOS 11 to do the job for you.
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Find out how you can transform cities and landscapes into stunning miniatures with Tilt-Shift mode on your #OnePlus9Series. 🏡
Share #YourBestShot in the comments below. 👇
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Better response time = Snappier gaming controls 🎮
Enable Hyper Touch to get the most out of your #OnePlus9Pro
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Here's a quick peek at everything you can adjust, like a Pro. 😎 Share #YourBestShot below and tell us how you got it.
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A few behind-the-scenes snaps from our recent OnePlus 9 Series AMA discussion. Let's see how many familiar faces you can name. 🧐
Forum thread: onepl.us/xN
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Turning it OFF and ON didn't work? Sometimes a simple reset can fix small issues. Here's how to do it:
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Missing your Buds? No problem! Now you can easily locate your favorite Buds with just a few taps.
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From movie nights 🎬 to solo jam sessions 🎸, OnePlus Buds have got you covered. Here's how to manually switch between Dolby Atmos scenario-based options.
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Your OnePlus Buds can automatically update so that you can carry on listening to your favorite jam 🎸without interruption. Here's how to enable Auto-update firmware.
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What's your thing? Double-tap to Play/Pause or double-tap to the Next track? Here's how you can customize your OnePlus Buds double-tap function.
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Hey Vineet! It is an absolute pleasure to know that your experience with us was a cakewalk, it's what we strive to achieve. And we'll treasure this feedback :)
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And if you’re experiencing specific System lag, OTA, Network, Messages, Sounds, or Connectivity issues, then check the video below to learn how you can easily report specific bugs to our product team for improvements.
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Did you know you can directly submit bug reports to our Product Team? Check the video below to learn how you can help us build a better experience.
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Learn how to link your device with #RedCableClub to get free benefits such as a 3-months extended warranty and 1-year 5GB cloud storage service in India. 🇮🇳
More info: onepl.us/RCC
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We joined hands (virtually) with our community to further improve OnePlus Support.
Check the OnePlus Support OEF event recap and key-pledges on forums: onepl.us/SupportOEF_Recap
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A big thank you to all OnePlus fans and @OnePlus_Support team for joining the online Open Ears Forum yesterday, September 21. Your participation and valuable inputs made this event a true success! 🙌
More info coming soon.
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It's here! Today we are organizing the OnePlus Day event at our Helsinki Exclusive Service Center! 🛠️ Visit us on Wednesdays this month for exclusive after-sales benefits.
Learn more (Finnish post): onepl.us/sC
Tänään järjestämme OnePlus Day -tapahtuman Helsingin Exclusive Service Center -huoltopisteellämme! OnePlus Day on jatkossakin keskiviikkoisin, jolloin saat hyödynnettyä päivän etuja ja tarjouksia. Tervetuloa! 👍
Lue lisää eduistasi täältä: onepl.us/sC
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Share your OnePlus insurance purchase experience or suggestions directly with our OnePlus Support team here: onepl.us/sx
Join now for a chance to win special gifts! 🎁
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Learn how to enable eye protection, time limitation, restrict apps, and more with kids mode 👶 on your #SmarterTV.
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Watching cable TV or switching between HDMI options, learn these 3 simple methods to switch between signal inputs with your #SmarterTV.
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Learn how to easily mirror your iOS devices to OnePlus TV to comfortably view your photos, play games, and more.
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Learn how to update your #SmarterTV by following these simple steps.
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Follow these simple steps to control your OnePlus TV with your phone via OnePlus Connect App and enjoy the utmost convenience coupled with a Smarter experience.
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There are many things to love about the simple yet high functionality of the OnePlus Remote, the ease to connect is just one of them.
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We Think ,Walk & Talk mostly about
'How to Extend Care for our Fans'
Thanks Sumit for being a #OnePluser❤️
#NeverSettle
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Check our repair center open status and working hours during the lockdown period in India. We update it daily so you can have access to the best service while we go through this period together. Stay safe!
Learn more: onepl.us/service
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❓ AMA - OnePlus Support
🗒️ OnePlus 8 series original case survey
🎁 Giveaway special gifts
Join our team and ask anything you want about OnePlus Support here: onepl.us/rg
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As a brand, we remain committed to serving our community. Given the present situation, we are further extending the warranty to 30 June 2020 for warranties originally expiring between 1 March 2020 and 29 June 2020. Learn more: onepl.us/pv
By staying home, you and your community stay safe. We’re extending our warranty and updating our returns policy to help you during this time. Visit the forums now to learn more
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Conveniently switch between apps and access quick search with the new Launcher V4.4.
Learn more: onepl.us/ra
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Here are your 30 most frequently asked questions with helpful tips, product guides, and more: onepl.us/r7
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Get your OnePlus phone fixed at your preferred location. Learn how to request doorstep service in Delhi, Mumbai, Bengaluru, Chennai, Hyderabad, and Pune.
📖 Learn More: onepl.us/pq
⬇️ Download OnePlus Care App: onepl.us/opcare
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Carry on with your day without worry thanks to our convenient and seamless repair service. Get support without leaving your home in these cities: Delhi, Mumbai, Bangalore, Chennai, Hyderabad, and Pune.
Learn More: onepl.us/pn
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We are known for Transparency of our service , we are glad that you experienced it and shared this moment .
These are the moments for which we work hard for the Community.
Be rest assured we never compromise on quality over pricing.
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OnePlus Red Cable Club brings exclusive benefits and privileges to the members. (Currently available only in India)
Learn more and become a member: onepl.us/nH
#RedCableChristmas #RedCableClub
The Big Christmas Treat you don’t want to miss – The Red Cable Club is now live! Sign up now for #RedCableClub membership benefits. #RedCableChristmas
Know more: onepl.us/nB
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Improvements shaped by your valuable feedback. Learn more about OnePlus Support improvements in the last three quarters: onepl.us/n9
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Avail 50% off on battery🔋replacement through OnePlus Care Benefits. For models - OnePlus 3 / 3T / 5 / 5T / 6. (Currently available only in India 🇮🇳)
📖 Learn More: onepl.us/n4
⬇️ OnePlus Care App: onepl.us/opcare
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Trade-in your old OnePlus device and upgrade to a new OnePlus through OnePlus Care Benefits. Here's a step-by-step guide to help you out. (Currently available only in India🇮🇳)
📖 Learn More: onepl.us/n4
⬇️ Download OnePlus Care App: onepl.us/opcare
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Add 1-Year additional warranty on your current devices through OnePlus Care Benefits. Applicable on phones still under the original warranty period. (Currently available only in India 🇮🇳)
📖 Learn More: onepl.us/n4
⬇️ OnePlus Care App: onepl.us/opcare
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How to get OnePlus Care Benefits? In 4 easy steps. (Currently available only in India🇮🇳)
📖 Learn More: onepl.us/n4
⬇️ Download OnePlus Care App: onepl.us/opcare
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OnePlus Care Benefits, available in India🇮🇳. Here’s why you should sign-up now:
⛑️ Free 1-Year Extended Warranty
🔋 Get 50% off on battery replacement
⬆️ Upgrade Plan
Learn more oneplus.in/onepluscarebenefi…
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We are excited to announce our new WhatsApp support channel for India. Got a question? Try asking us via WhatsApp oneplus.in/support/contact/w…
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Drop by our three months old OnePlus Helsinki Exclusive Service Center (ESC) to experience:
1. Fast repair service 🛠
2. Hands-on experience of the latest OnePlus devices
3. Ask questions and enjoy a cup of hot ☕️
Learn more about our ESC (Finnish post) forums.oneplus.com/threads/o…
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Fast and honest service is what #OnePlusService is all about. Thank you Vrushali for your kind words
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Great to see you appreciate our service. We'll pass the message to Chetan. We aim to keep the good work going!
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It's always nice to hear kinds words of appreciation. For us, the community comes before anyone else and we work to keep it that way
#OnePlusService
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Sure, you can visit our Youtube page to watch it, click on this link - piped.video/watch?v=MZ_fuULs….
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Thank you for your kind words Amit. We aim to keep serving you and all our patrons like this.
#OnePlusService
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Celebrating premium service with the most premium coffee experience. Have you tried the OnePlus Coffee yet? Head to your nearest Service Centre or Experience Store for a fresh cuppa #InternationalCoffeeDay
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"Support is more valuable than sales" - Couldn't have said it better ourselves
#OnePlusExperience
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Hi, Alex! The glass design build is very durable. You can watch this review from Linus Tech Tips. They also have done a video on strength tests of our OnePlus 6: piped.video/watch?v=ES-s9KQr…
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Are you referring to this, Vishnu? Does it also occur when you use any 3rd party apps? If you haven't tried yet, we suggest doing so for us to further isolate the issue. We appreciate it, Vishnu. Please update us soon!
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We understand your point, Andrew. However, please be informed that we had posted a disclaimer in our website to avoid situations like this.
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Hi Shreyas! We can help you with improving your OnePlus 3's battery life. Sadly the warranty can't provide a new battery. Try these steps:
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You may refer to the attached image. We suggest to read the product information and terms and conditions during checkout for detailed info.
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Not necessarily. All Android phones has the disclaimer on the photo attached; encircled. Rest assured that your carrier data is concise. :)
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Thank you for letting us know about it. Kindly do these steps and observe it for one charging cycle.
