A leading global supply chain and fulfillment platform for SMB and mid-market omnichannel merchants.

Headquarters - Chicago, IL
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ShipBob just became the first Anthropic-verified fulfillment partner in ecommerce.  It's one part of a bigger announcement: ShipBob AI, an end-to-end suite that puts intelligence across the entire operation, from the dashboard merchants work in to the robots on the warehouse floor.  What makes it different from an AI feature bolted onto fulfillment software: ShipBob owns our technology stack. Built since 2014, not acquired.   When the software, the warehouses, and the carrier network are all one system, AI can act on a problem, not just surface it. With ShipBob’s AI features you can reship a delayed order, reroute a shipment, or resolve an exception without leaving the tool you're already in.  Read the full announcement: hubs.la/Q04rQ6zR0
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ShipBob is headed to @BeautyMatter NEXT50! Join us and 450+ beauty founders, investors, and suppliers in LA next week. Building the next big beauty brand? Let's talk about how you scale without the fulfillment headaches. See you at NEXT50! Get your tickets: hubs.ly/Q04zWMK_0
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Peak is coming, and it doesn't wait for you to be ready. But ShipBob is giving you the tools to prepare. Our Fall '26 Release is packed with new features that allow you to move faster and delight shoppers before peak, during BFCM, and well into next year. Join ShipBob CEO Dhruv Saxena and Chief Supply Chain Officer Melissa Nick on October 15 for a live walkthrough of everything we're launching. Register now: hubs.la/Q04zYg__0
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Instead of hiring to keep up with order volume, London-based wellness brand Spacegoods built AI directly into their workflows with the ShipBob API, ShipBob MCP, and Claude. The results: - 75 hours saved per year on warehouse receiving orders - Up to £4,000 a month in credits filed through automated claims - One person running day-to-day global operations Read the full case study: hubs.la/Q04yMfyH0
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ShipBob's headed to Shoptalk! Our team will be there to talk fulfillment, our newest AI features, and what's actually working for brands right now. Stop by booth B63 to say hi. Plus, you'll probably see us cruising up and down Broadway! ShipBob cars are hitting the road in Nashville. And the best part? We're offering free rides around town. Swing by Booth B63 and we'll get you the details. See you there! 🤠
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Tomorrow's your chance to see Bobby, ShipBob's AI agent, in action. Join us for 𝑌𝑜𝑢𝑟 𝐴𝐼 𝐹𝑢𝑙𝑓𝑖𝑙𝑙𝑚𝑒𝑛𝑡 𝐴𝑔𝑒𝑛𝑡 𝐻𝑎𝑠 𝐸𝑛𝑡𝑒𝑟𝑒𝑑 𝑡ℎ𝑒 𝐶ℎ𝑎𝑡 to see: - How Bobby works on top of ShipBob's MCP - Where Bobby lives inside your ShipBob dashboard - A live demo of Bobby handling real fulfillment tasks hubs.la/Q04xnGCf0
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Your fulfillment dashboard just got smarter. Meet Bobby, the AI agent that's built directly inside your ShipBob dashboard. Ask Bobby about an order, and it doesn't just tell you the status. It takes action: Bobby creates it, edits it, and moves it forward, right from the conversation. You stay in control while Bobby does the heavy lifting. See Bobby in action and hear from the engineers who built it in the upcoming episode of our AI Series. Register: hubs.la/Q04wh9rZ0
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Step One's key to standing out in a world of dupes? A one-of-a-kind brand experience. This week, CEO & Founder Greg Taylor is joining the Unpacked podcast to talk about unexpected marketing tactics, facing adversity, and life outside of work. The episode drops tomorrow. Tune in wherever you get your podcasts!
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Most fulfillment AI can answer questions about your operation, but it can't actually take action. That's the gap ShipBob's Distinguished Engineer, Sagar Kohli, tackled in the inaugural episode of our AI Series webinar: What is MCP and Why Your Supply Chain Needs It. This year, ShipBob added an MCP layer, giving AI assistants like Claude and ChatGPT direct access to it. With 70+ tools live today, your team can ask for fulfillment data and take action on it in plain English, no dashboard required. With ShipBob MCP, AI stops being something that describes your supply chain and starts being something that runs it. Want to see the full demo? Watch the recording: hubs.la/Q04v3vxx0
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Unpacked with Casey Armstrong goes live TODAY! In the first episode of Casey's podcast, he sits down with Ben Diamond, CEO of True Classic. Casey and Ben get into how True Classic scaled fast, how they survived tariffs, and the Costco playbook that changed everything.    🎧 Search "Unpacked with Casey Armstrong" wherever you listen to podcasts. 📩 Want Casey's takes in your inbox each month? Subscribe to the Unpacked newsletter: hubs.la/Q04txVDT0
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Most AI can describe what's happening in your supply chain, but it can't do anything about it. MCP changes that. MCP, or Model Context Protocol, is the open protocol that connects your live fulfillment data to any AI tool. Point Claude, OpenAI, or any MCP client at your operation, and it can pull up an order and reroute it in one step, instead of just reading it back to you. Join us this Thursday, August 20, as we kick off our new AI webinar series. Up first: What is MCP and Why Your Supply Chain Needs It. We'll cover: - What MCP is and how it works, in plain terms - Why read-and-write access to your data changes what AI can actually do for your operation - Why ops leaders are moving fast to connect it now Save your spot: hubs.la/Q04tlynQ0
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Retail and marketplace compliance is one of the most tedious parts of B2B fulfillment. If you have one missed label or one wrong carrier, the chargeback eats your margin.  ShipBob's new Retail & Marketplace Compliance Module handles it automatically.  Per-retailer and per-merchant compliance logic runs at every step of the B2B order process. ShipBob sets it up and manages it, so your team isn't manually checking each order against each retailer's requirements. It scales globally and keeps chargebacks from becoming a cost of doing business.  See how it works: hubs.la/Q04sTvX70
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Autonomous mobile robots are now deploying across our fulfillment network ahead of this year's peak season, starting at our Midwest Hub.  They take on the repetitive movement inside the building so people can focus on the work that needs judgment: better picking productivity, higher throughput, and more consistent accuracy, whether it's a regular Tuesday or the biggest sales day of the year.  AI-powered operations aren't just software. They're also the physical infrastructure that holds steady when volume spikes.  See what else we’re shipping this summer: hubs.la/Q04szbXG0
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ShipBob AI isn't the only thing we’ve been building. Here's everything else we shipped this summer: ☑️ Autonomous mobile robots are now deploying across our fulfillment network ahead of peak season  ☑️ New Retail & Marketplace Compliance Module automates B2B compliance rules at every step of the fulfillment process ☑️ New financial tools let you track charges directly in the dashboard, map payments to invoices with no manual reconciliation & more  See the full Summer '26 Release: hubs.la/Q04sCqn70
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As AI takes on more of your fulfillment operation, one question matters a lot: how do you stay in control of what it's doing?  The answer? ShipBob AI Hub.  Our AI Hub lives in your dashboard as the central home for everything ShipBob AI: • Connect your own tools through the MCP in a few clicks.   • See which capabilities are available and how they work.   • Open the MCP Insights tab for a complete, real-time log of every action AI has taken on your account, from any user, any connected tool.  Explore ShipBob AI Hub: hubs.la/Q04sqMdw0
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Most API connections to fulfillment platforms are read-only. You can see what's happening, but you can't do anything about it without switching to another tool.  ShipBob MCP reads and writes.  Connect Claude, OpenAI, VS Code, or any MCP client to your live ShipBob data. Pull up an order, check inventory, then act on it: reroute a shipment, reship an exception, create a WRO, without leaving the tool your team already uses. 70+ tools across 10 domains.  ShipBob's connector is Anthropic-verified and live in the Claude directory.  Build on ShipBob: hubs.la/Q04r-7RY0
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Most ops teams spend too much of their day reacting: tracking exception orders, checking inventory across locations, and chasing down why a shipment is running late. Every answer means another login, another report, another queue.  Bobby helps you proactively manage fulfillment.  ShipBob's AI agent lives in your dashboard on every page. Ask it anything in plain language: which orders are stuck in exception and why, how much of a SKU is left and where, why is this shipment running late. It finds the answer, then does the work.  Bobby confirms the action before every change and logs each action, so nothing moves without you.  When a task needs a person, Bobby loops in a ShipBob support agent in the same window.  Bobby is now in beta. Join the waitlist: hubs.la/Q04r-0Rw0
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Most fulfillment AI gives you a smarter dashboard. ShipBob AI gives you a smarter operation.  ShipBob AI is live, and it runs across three surfaces.  🔌 ShipBob MCP connects the AI tools your team already uses, Claude, OpenAI, VS Code, or any MCP client, directly to your live fulfillment data. With 70+ read and write tools, you can pull up an order and act on it in one step.  💻 Bobby is ShipBob's in-dashboard agent. Ask it a question in plain language and Bobby finds the answer, then does the work: resolving exceptions, reshipping a delayed order, checking inventory across locations. It confirms every action before anything moves.  🏠 The ShipBob AI Hub is your home base inside the dashboard. Connect your own tools, learn what's available, and see a complete log of every action AI has taken on your account through the MCP Insights tab.  All three run on the same fulfillment and transportation engines ShipBob has been building since 2014: AI layers that have been optimizing inventory placement, order routing, carrier selection, and delivery accuracy on every order in our network, long before today.  Explore the suite: hubs.la/Q04rZSM_0
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Most fulfillment AI can describe your supply chain. It can tell you what's happening, where a shipment is, and what's at risk.  ShipBob CEO Dhruv Saxena's take: that's not enough.  The companies that win in the AI-native era won't have the best AI announcement. They'll have the strongest APIs, the cleanest operational data, and an action layer that can change what's happening, not just report on it.  Watch the full Summer '26 Release webinar on-demand: hubs.la/Q04rDRQ-0
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ShipBob's Summer Release drops today. Be the first to see what we're building as part of our Summer '26 Release: ⚙️ AI-powered operations 🛍️ Omnichannel fulfillment upgrades 🛠️ Tools built to help you head into peak with more capacity and less manual work hubs.la/Q04rcLLs0
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