Dare service to be your biggest profit engine. #ServiceOnOffense

Boston, MA
Pinned Tweet
Your store can close sales without you. Watch the AI Agent do it live: text.com/try-ai-agent/ #ecomm #ecommerce #Shopify
2
3
8
513
Sending leads to Salesforce, tagging chats, posting summaries to Slack 🥱 All those small, boring tasks that eat up your team's time can be automated. You don't need any technical skills to make it happen. Just tell our new skill builder what you want to automate and let it do the work. Not sure where to start? Spin the skill wheel and get inspired! 🎡
1
2
4
153
AI is doing your customer service team's job. Now what? 🤔 Read how Kate from EnterTech turned the time freed up by Text AI Agent into 266 leads: text.com/customers/entertech…
2
7
251
Building great tech starts with great people. And some of ours started their journey at Wrocław University of Science and Technology. 👆This Friday, our CTO @walaszczyk_m joins the Wrocław Tech Alumni World Congress to discuss how a local startup can grow into a global business and the role people, skills, and relationships play along the way. landing.meetingapplication.c…
1
1
3
222
📍Wrocław University of Science and Technology 📅 October 16 | 12:30
1
1
97
Not every support conversation is just about solving a problem. On the #HonestEcommerce podcast, our Aleksandra Kacperczyk joins @ChaseClymer to discuss how AI Agents free up teams to build trust and turn conversations into opportunities. P.S. Surprise at the end! 🤫 piped.video/AOPz83BvAgk?si=amFl…
1
8
267
Text retweeted
new PR at Cracow half marathon @CracoviaMaraton almost 10 minutes faster than Estepona last year. Not too bad. Now chillin in red (like my face during the run) @Text_HQ #12PKOCracoviaPolmaraton
1
1
5
204
Kill projects without regret. Default to action. Move in days, not quarters. Our CPO, Filip Jaskólski, shares how we drive product growth at Text - from attracting new customers to shipping features and campaigns. 👉 medium.com/authority-magazin… Thanks to Rachel Kline at @AuthorityMgzine for the interview!
1
2
5
235
No matter what stage your company is in: just starting, fixing, rebuilding, or scaling. There is one thing that matters more than anything else: Culture. Not slides. Not slogans. Not office perks. 👉But building the right culture first.👈 It is one of the hardest things in business. It is also one of the most underrated. Products can change. Markets can shift. Strategies can be rewritten. But the team, the people, the energy, the standards, the belief system that is the real foundation. At text.com we are building something unique. And our biggest asset is not our technology. It is our team.
1
3
18
1,285
Text retweeted
Your store's AI agent already exists. You just haven't met it. Let's change that! Very simple: I pasted the URL of a cult beauty brand you've definitely heard of and a few seconds later it was recommending products and putting them in my cart. Yup, you read that right. now try yours 👇
1
2
4
126
Unpopular opinion: Q4 is the best time for experiments. Use the visitor funnel report in Text to see where visitors drop off, then make tweaks and see your conversion rate improve.🤞
1
9
347
"Sometimes I’m even more scared that AI Agent will disappear. I wouldn’t be able to work anymore because I’ve gotten so used to those workflows." 🤯 Kate Taurina, Head of B2B Growth at EnterTech
2
1
6
219
Any task from your team's task list can be automated.
Did you know a skill runs in @Text_HQ every 0.4 seconds? teams build a skill once. people and AI agents run it around the clock. weekends included. Skills don't take days off.
1
5
163
Text retweeted
Replying to @Text_HQ
@Text_HQ AI Agent resolves ~80% of conversations on average. But answering is half the job. Someone still has to update the CRM, tag the ticket, notify the team. That's what skills do: 6M+ runs last month. And now you build one just by describing it! piped.video/Oy-rG2Q4gfs
1
3
6
425
In just the last month, Text skills were triggered over 5 million times. That's over 5 million tasks that used to be done by humans. 🤯
1
2
5
283
And now, we’ve made this feature even better! You can talk to your AI Agent in your own natural language and simply describe what you need it to complete from your team’s task list.
1
1
2
146
Oskar nailed his talk at today’s Product Cafe at the @Text_HQ office in Wrocław. A data-packed look at where AI agents are taking e-commerce next, without the usual AI hype. Sharp, concrete and straight to the point. 👏
2
3
122
Replying to @Text_HQ
This is my tribe. This is where I belong. Standing with my team, working for my team 💪
2
5
298