"When you said 'Your account is secure with an email one-time password,' but my email account compromised by a hacker, it almost seems like, in fact, my account is not secure."
"But your account is secure with an email OTP. That's the truth."
"It seems like what you meant by 'Your account is secure with an email OTP' is in fact my account is potentially secure, as long as my email was not hacked. So do you see why that wording is confusing to most people?"