Incident Update - Oct 13th, 2026
Ledger is asking resellers and distributors in Southeast Asia and Hong Kong to suspend sales of Ledger devices while the investigation is ongoing. This includes taking products off the shelves.
Specifically the countries are: Indonesia, Singapore, Thailand, Philippines, Vietnam, Malaysia, and Hong Kong.
To be clear, as the investigation continues, the only confirmed incidents remain contained to Southeast Asia. We have not verified a drain linked to a device bought elsewhere.
The investigation is ongoing to determine who tampered with these devices and where in the distribution chain it happened. The Ledger Donjon will analyze the devices it receives, and Ledger Customer Support will provide guidance to users who reach out through our official channel:
support.ledger.com.
We understand this is concerning, and will continue to provide updates from the Ledger Donjon as the investigation progresses. Stay vigilant.
We have no indication that Ledger's infrastructure, systems or services or direct sales channel have been compromised.