Over the last few weeks, we rebuilt @GitBookIO's docs from scratch.
We started by digging into the data on what new and existing users were actually trying to do when they landed in our docs.
🧵
The craziest part about this experiment was that 12/12 agents reported a successful run when the wrong information was supplied in the docs vs live API.
We just launched something new: @GitBookIO Research
We host docs for thousands of teams, which gives us a rare view of how documentation actually gets read — by people and, more and more, by AI.
Our research initiative aims to take this view and provide insight into what knowledge actually means today, and where it’s heading in our industry.
Excited to finally roll this out! 📊💪