AI could give some brokerages an advantage that grows with every new application. Mike Carter, Founder at Vooma, explains how connecting AI across quoting, load coverage, and other workflows could change the way brokerages operate.
“I think that we’re going to see flywheels start to turn in businesses that figure out how to use AI because, you know, you have your agent that’s helping you with quoting.
If you’re running a split model, there’s a bunch of information on the carrier side that takes various layers of human conversation, maybe to make it back and forth, but when you start to introduce AI in multiple parts of the business that becomes part of a hive mind where that information is instantly accessible to the agent that’s helping you quote, helping you cover a load, things like that.
I think we’ll start to see compounding advantage, so the businesses that are thinking about deploying it in multiple places- maybe not the boldest prediction, but -
It makes sense though.”
Rewatch the full episode with Mike on YouTube, or listen to it on Apple Podcasts, and Spotify, by searching 'The FreightCaviar Podcast'.