Launching Operator Tasks today.
Tasks are a new primitive that turns every finished call into a fully programmable workflow.
In phone ops most of the work happens after the call ends: update the TMS, tag the CRM, ping the warehouse, chase follow-ups, loop in three more people, hope nothing falls through the cracks.
Tasks transform post-call chaos into a clean, programmable workflow.
What Tasks can already do:
- Multi-party dispatch: One status change rings driver, warehouse, consignee, backup, customer—everyone aligned in seconds.
- Real-time compliance: Every transcript scanned on hang-up; exceptions land on Legal’s desk automatically.
- System sync: CRM, TMS, WMS, EHR—updated before the next call rings.
- Instant follow-ups: Quote emailed, payment link texted, Salesforce logged—all while the line is still warm.
Excited to see what else our customers will use it for!