Thai central regulators saw Seoul’s bus reform and took only the superficial changes and none of the substantive ones for Bangkok’s bus reform.
Stakeholders ignored, confusing route numbers, one company owns half the routes, no priority or fare/network integration, etc.
It's hard to imagine today, but in the early 2000s, Seoul's public transit was in crisis. However, a set of bus and fare policy reforms in 2004 led to dramatic turnaround, leading to the world-class system it has today. Here's how it happened—and what California can learn.🧵 1/x