Here are some excerpts from an interesting tech crunch article (I'll link the full article in the comments) that are worth noticing:
"Despite massive investments and widespread hype around artificial intelligence, the technology has delivered zero financial payoff to corporate America outside of tech" (Personally, I would say that inside tech the costs of AI have far outweighed the benefits)
"AI does not understand accountability, trust, culture, unwritten rules, ethical trade-offs or fairness" (Actually, if you ask it questions about these topics, it will give you very nice long articles about them. It just doesn't use any of it in its moment-to-moment operations)
Lesson: AI has limits. It's an amazing technology but if you're not careful how you use it, you're opening the door to some huge problems.