What people don't understand is that Drew decided to come on twitter entirely on his own, it was never a part of his job - he just wanted to try and understand the community better and give people some more knowledge into what Riot's doing/thinking about the game
His account was the only reason that for months players actually had another option besides spamming messages to Blitzcrank Bot in support, and that community problems could be voiced to Riot much more easily (take the state of FlexQ and bought accounts/boosters, which are way better than they used to be)
But as a community, what did we show him? Not too much outside of the fact that we're full of drooling losers who are willing to literally fabricate information if they can dunk on someone for a few likes. They accused Drew of dunking on people when what they were doing was infinitely worse (Riot Zac XD). Would I agree with everything Drew said/did? No, but he's also human. And when you're literally using AI to make up images to accuse them of being a pedophile, constantly bringing up their religion and use that as an insult, creating hate thread after hate thread, and so much more, you're not helping improve the situation for ANYONE, and I honestly wouldn't blame him if he just decided to dip and never come back.
I can't say much more than it's just straight up embarrassing. Every time someone from Riot steps up to be a voice to the community, someone who we can actually reach relatively easily, we fuck it up. Every. Single. Time. We let the worst in the community have the loudest voices and ruin the experience not only for us, but for the Rioters as well, giving them realistically zero reason to continue going out of their way to help, and we inevitably end up back at square one.
We keep complaining about League having so many issues (and I agree), yet for some reason every time we have a decent path toward fixing them we just nuke it for a few laughs. It's honestly disturbing to see.
Perma enable anti semitic jokes and call him a pedophile for hundreds of thousands of likes I can’t imagine why he’d ever stop hanging around as much, oh well there goes the best transparency we had but at least a random got his 3 months of fame